IT pinheads

The IT department has their heads up their asses more than usual. Today's phonecall "Me: Hi Tom, is there something wrong with the network?" "No, but you can send Ted email." Me:"No, I can't, I can't connect to the exchange server." Tom: 'Well, then send Daniel email." Me: "What part of I can't connect to the exchange server was unclear?" Tom: "Then send Bill email." Me: "Do you want me to walk over there and hit you?"

I suspect I probably shouldn't threaten to hit another employee, but I can't seem to care much.